Impact of automation on digitally-driven HR


According to a recent report by US-based research firm HfS Research, almost one-third of ‘low-skilled’ jobs, about 7 lakh, will be lost on account of automation in Indian IT by 2022. In addition to this, the reports further asserts that number of ‘medium-skilled’ and ‘high-skilled’ jobs to go up by 1 lakh and 1.9 lakh, respectively.
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Considering global marketplace, the research firm said that by 2022, the global IT industry would see a net decrease of 7.5% in headcount with countries like the US, UK and India taking a hit.
 The report highlights the aggressive uptake of RPA (Robotic Process Automation) and AI as the key reasons for the reduction in headcount. Moreover, it says that RPA is merely accelerating the elimination of rote jobs while increasing the need of high-skilled jobs by 57%.
According to the report, “Companies are taking time to build the impact of RPA into service contracts. Time is on our side to manage the transition and train staff for the future. The next five years we can manage, it’s the five after that when the impact on labor becomes much more challenging.”
The firm has increased the estimated low-skilled job loss numbers from 6.4 lakh at the end of 2021 in a report published last year to 7 lakhs by 2022 in this report. The report, thus predicts that 20% of the total workforce needs to be re-skilled to be employable.


Automation and Artificial Intelligence (AI) is expected to play a huge role in the development of an organization and its workforce. The IT industry experts believe that there is no need to worry about automation. In fact automation and AI will create new opportunities for the millennial employees and will also embrace the digital future of work driven by HR.

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